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However, the router kept on dropping the DSL connection (through my SBC) and I had to keep rebooting to get a connection. Purchased this product as an upgrade to BEFSR41 so I can access VPN email from my company. When I did get it to work, the VPN transmission was smooth. There was no information in the instructions to troubleshoot any of this, and customer service was of not much help either. I returned the product within one day and have lost all faith in Cisco as they are just milking their old products without improving them or providing updates for new customers to enjoy a better experience.
I always trust a Linksys because it's manufactured by Cisco. I can't complain although I wish Linksys would somehow always stay connected and not require every now an then a reboot to make things go as usual.
My problem may be my computer. I bought a new Motorola high speed modem to hook to my comcast cable and it is even slower then the basic RCA that I rented from comcast previously.so, I don't know.
Can't remember just when I bought it, could be longer. I have had this router for my 3 computers for, at least, 4 years or more.
It works well but now that we have high speed internet I'm having some speed problems and think it may be the router. It was an easy set up for me even when we moved into a new home with smart home wiring.
When friends bring their laptops they hook into the Linksys with an Ethernet cable and hop right on line-no problems. However, the Linksys router worked fine with the new connection as far as connecting the computers.
I have not one bad thing to say about the router--it works fine but I need to investigate how it interfaces with modem speeds, I guess.
The only reason for giving this product two stars rather than one is that it did manage to do its job, albeit poorly, for a while before driving me to replace it.It frequently crashes, web browsing feels sluggish compared to bypassing the router, connections frequently timed out that didn't with other routers, and the management interface can be maddeningly slow to respond.I'm probably running the "wrong" firmware, or could maybe buy some more time of decent operation if I sacrifice the right animal while "resetting to factory settings". I don't care. It's a flaky product out of the box, and it's about to be retired from my network.
Take it out of the box, plug it into your computer while off, add power plug to router, boot your computer, configure the router (defaults already set to my situation), and start using it. Just follow the instructions that come with the router and the online documentation. Linksys BEFSX41 EtherFast Cable/DSL Firewall Router (4-Port 10/100 Switch / VPN Endpoint)No surprises and no problems. Now that is how I like to add to my desk top.
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